Gmei Optical Semi Rimless Pure Titanium Women Glasses Frame For Prescription Spectacles Brand Designer Optics Eyewear W2008 – Cinily Eyewear
Gmei Optical Semi Rimless Pure Titanium Women Glasses Frame For Prescription Spectacles Brand Designer Optics Eyewear W2008
Customer Reviews
Buyer Beware: GlassesUSA's Defective Coating & Warranty Nightmare! 😤
Buyer beware! My online shopping with GlassesUSA has been a frustrating cautionary tale. I paid extra for a Super Hydrophobic coating, but these lenses are nearly impossible to clean—a clear defect, unlike any other glasses I've owned. Despite their "365-day warranty," I was offered only a 50% store credit and told to wait days for a "review team" email. To make matters worse, I couldn't even speak to a live agent via phone. I'm leaving this review and engaging with customer service because I simply want a replacement pair with the coating done right, as it should have been from the start.
Customer: My new glasses, order #105180754, are impossible to clean, despite the extra Super Hydrophobic coating I paid for. It's a defect, unlike my other glasses. I just want a replacement with the coating done right.
CS Rep: I apologize for the difficulty you're experiencing. It sounds like the Super Hydrophobic coating isn't performing as expected. I see your previous chat and understand your frustration.
Customer: It's a clear defect, not a user issue. Why am I only offered a 50% store credit for a return and told to wait 3-5 days for an email about honoring the warranty? I just want a working pair.
CS Rep: I understand your concern about the 50% credit and the waiting period. For reported defects, our review team assesses the issue for the best resolution, which often includes a full replacement. I apologize for the delay.
Customer: So what can you do now? I paid for a feature that isn't working, and I can't even get someone on the phone. I need a correctly applied coating.
CS Rep: I hear you. While the review team's assessment is necessary, I can escalate your case and highlight the urgency of getting a correctly treated replacement. I will prioritize your request and follow up to expedite that email response for you.
The reason I left this review is to hopefully prevent others from falling into the same trap and to highlight the need for better product quality and customer support.
From Frustration to Fabulous: Cinily.net Delivers the Perfect Pair! ✨
I've been getting so many compliments lately, and honestly, it all comes down to finding the perfect pair of glasses! If you're ready to experience that same blend of sophisticated style and unparalleled comfort, you absolutely need to discover this Stylish Titanium Glasses Frame. It’s transformed my look and how I feel about wearing glasses daily – prepare to be impressed! After a truly frustrating experience with my last online glasses purchase, I was completely disheartened. 😤 I'd paid extra for a "Super Hydrophobic" coating that made my lenses impossible to clean – a clear defect, unlike any other glasses I've owned. Customer service was a nightmare; I was offered only a 50% store credit for a faulty product and couldn't even speak to a live agent. It felt like a total rip-off and a huge waste of my time and money. 😭
Feeling utterly let down, I was hesitant to try another online store, but I desperately needed new eyewear. I decided to give cinily.net a chance, hoping for a completely different and more positive experience. 🤔 And what a difference it made! ✨
I was delighted to find: "Virtual try-on makes the difference! My new glasses are beautiful and a joy to wear. They came packaged in a sturdy, snap-closed hard shell case and arrived in perfect condition." This perfectly reflects my own amazing experience! My new Gmei Optical Semi Rimless frames are absolutely stunning, lightweight, and feel incredibly premium. The lenses are perfect, crystal clear, and actually easy to maintain – exactly what I expected from the start! Their customer service was responsive and genuinely helpful when I had a small query. It truly felt like they valued my business. For anyone looking for affordable prescription glasses online, cinily.net is a breath of fresh air. The quality for the price is outstanding, making it a fantastic value. I'm so happy with my purchase! 😃
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