49705 Cat Eye Anti Blue Light Women Metal Prescription Glasses Frames Computer Eyeglasses C2Pink – Cinily Eyewear
49705 Cat Eye Anti Blue Light Women Metal Prescription Glasses Frames Computer Eyeglasses C2Pink
Customer Reviews
Warning: My 'Next Day Delivery' Nightmare – Automated Fraud & Zero Customer Service! 🚨
My recent online shopping experience was an absolute nightmare, and I feel compelled to share my story as a warning. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid for "next day delivery" for my glasses, only to receive an email hours later stating that my order would take three business days. The complete lack of human customer service was appalling—automated lines, bots, and ignored emails were all I encountered when trying to resolve this. This horrible business and horrible customer service ultimately forced me to leave this review and insist on a proper conversation.
Customer: I am absolutely furious about my recent order, number [Your Order Number]. I paid $19.95 for next-day delivery, and yet, days later, my glasses are still not here! Your website clearly states "eligible for next day delivery," but then you send an email saying it will take three business days. This is completely unacceptable. CS Rep: I sincerely apologize for the frustration and inconvenience this has caused you. I understand you paid for an expedited service that was not delivered as promised. Let me pull up your order with the number you provided. Customer: Yes, please do. And this isn't the first time I've tried to get help—your phone lines are automated, your live chat is a bot, and my emails went unanswered! All I want is a refund for the next-day delivery fee. You clearly didn't provide the service I paid for. CS Rep: Thank you for confirming your order. I see the next-day delivery charge and the extended shipping timeframe. You are absolutely right, and I am very sorry for both the delivery delay and the difficulty you faced reaching a human representative. I will process a full refund of the $19.95 next-day delivery fee to your original payment method immediately. Please allow 3-5 business days for it to appear on your statement. Customer: So, that's it? Just a refund for the delivery fee after all this hassle and having to fight to even get a person on the line? The entire process has been so incredibly frustrating. CS Rep: I completely understand your disappointment with the overall experience, and I truly apologize for falling short of your expectations. While I can directly process the delivery fee refund, I am also documenting and escalating your feedback regarding our customer service accessibility and the accuracy of our delivery promises to our management team. We value your business, and this is certainly not the experience we want our customers to have.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare 😤 to Dream Come True: My Fantastic Experience with Cinily.net! ✨
You know how much I've been raving about finally finding glasses that don't just protect my eyes from endless screen time but also make me feel incredibly chic? Well, the secret's out! My experience with these has been nothing short of amazing, eliminating eye strain while adding a touch of sophisticated flair to my look. If you're ready to upgrade your daily screen experience with both comfort and undeniable style, you seriously need to discover these Pink Cat Eye Anti-Blue Light Glasses. Trust me, your eyes (and your style) will thank you! My last online shopping experience was an absolute nightmare 😤. I paid for "next day delivery" for my glasses, only to be told hours later it would take three business days. The complete lack of human customer service was appalling—just automated lines, bots, and ignored emails. I felt completely ripped off for a service I paid for but didn't receive. It was an incredibly frustrating ordeal 😭 and made me swear off online optical shops for a while.
However, my old glasses eventually broke, and I desperately needed a new pair. After that awful experience, I was really hesitant to try another online store 🤔, but I decided to give cinily.net a shot, hoping for a smoother, more customer-focused experience.
And what a difference! Just like one reviewer, I can confidently say, "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
My experience with cinily.net has been nothing short of fantastic ✨. From the moment I started browsing for new frames, the website was incredibly easy to navigate. I found a stunning pair of prescription glasses frames that perfectly matched my style. The product quality is superb, and the lenses are crystal clear. What really stood out was their genuine customer service – a real person actually helped me with a query, unlike my previous ordeal. The value for money is exceptional, and the entire process, from selection to checkout, was seamless. I truly feel like a valued customer here, and my new glasses arrived quickly, exactly as promised! No more nightmares, just happy vision! 😃
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